This document makes clear how seriously we take your personal data. Everything you share with 39999 — how it's collected, how it's used, and how it's kept secure — is explained here in plain language.
This Privacy Policy applies to all users of the 39999.im website and mobile app. By using 39999, you are considered to have agreed to this policy.
39999 believes your personal data belongs to you. We use it solely to provide you with our services — for no other purpose. In this document, we clearly and transparently explain what data is collected, why it is collected, and how it is stored.
If you have any questions about this policy at any time, feel free to reach out to our support team — they're always ready to assist you in Bengali.
39999 is an internationally licensed gaming platform. Our data processing complies with international privacy laws.
Various types of data are collected while you use 39999 — either automatically or as information you provide directly. Full details are outlined below.
Name, date of birth, national ID number — information provided at the time of registration.
Mobile number and email address — required for security and communication purposes.
Payment methods and transaction history — but never your card number or PIN.
Game history, betting data, and app usage patterns — used to improve our services.
Approximate location (IP-based) — used to prevent access from restricted regions.
Device model, OS version, and browser information — used for app optimization.
What we never collect: bKash/Nagad PIN, bank passwords, card CVV numbers — we never ask for this information under any circumstances.
39999 uses your data only for specific, legitimate purposes. No data is ever sold to advertisers.
39999 never sells your personal data. However, limited information may be shared with trusted partners solely for the purpose of operating our services.
| Partner Type | Type of Data | Why | Data for Sale? |
|---|---|---|---|
| Payment Providers | Transaction Data | Payment Processing | ✗ No |
| KYC Verification Body | Identity Information | For Identity Verification | ✗ No |
| Cloud Server | Encrypted Data | Secure Storage | ✗ No |
| Law Enforcement | Required Information | Legal Obligations | ✗ No |
| Advertisers | None | Not Applicable | Strictly Prohibited |
Our Clear Commitment: 39999 never sells your data to any advertiser, data broker, or third party Never sold and never will be.
39999 employs the highest standard of technology to protect your data — our security measures are on par with those used in the banking industry.
In the Event of a Data Breach: In the event of a security incident, 39999 will notify affected users Within 72 Hours will be notified.
39999 uses cookies to enhance your experience on our website and app. You can control which cookies remain active at any time.
You can also clear all cookies from your browser settings. However, without essential cookies, some features of the site may not function properly.
As a 39999 user, you have a number of rights over your own data. These are outlined below.
You may request to view what personal data we hold about you.
You may request that any incorrect information be corrected.
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You may request that the processing of your data be restricted under certain circumstances.
The right to receive your data in a machine-readable, portable format.
You may object to the use of your data for specific purposes.
To exercise any of the rights listed above, privacy@39999.im to email us. We will respond within 30 days.
Installing the 39999 mobile app may require you to grant certain permissions. The reason for each permission is explained below.
To learn more about the app, visit App Pages Or Download Page।
39999 does not retain your data indefinitely. Once it is no longer needed, it is deleted within a defined timeframe.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service Operations |
| Transaction History | 5 Years | Legal Requirements |
| KYC Documents | 5 Years | AML Regulations |
| Support Chat | 2 Years | Service Quality Assurance |
| Log Files | 90 Days | Security Investigation |
| Marketing Preferences | Until Consent Is Withdrawn | Your Preferences |
Upon Account Closure Within 7 Days All data beyond mandatory retention periods is permanently deleted.
39999 may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.
If you have any questions or comments, feel free to reach us at any time privacy@39999.im to reach us. We'll respond promptly to your inquiry.
39999 has never sold — and will never sell — your personal data to advertisers or data brokers. That is our commitment.
All your data is protected with 256-bit SSL and AES-256 encryption — the same technology used in the banking industry.
View, edit, or delete your data — it's entirely up to you. 39999 upholds the highest respect for user rights.
Our Privacy Policy is written in plain, straightforward English — no complex legal jargon. You'll always know exactly what you're agreeing to.
Once legal requirements are fulfilled, your data is permanently deleted within a set timeframe. It is never stored indefinitely.
Our automated systems monitor your account around the clock. If anything suspicious is detected, an instant alert is sent.
We are committed to protecting your privacy. Register now and enjoy the best gaming experience in Bangladesh — with a 300% welcome bonus.
256-bit SSL Secured · Data Never Sold · 18+ · Gamble Responsibly